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I had the Instinct but returned it because of the lack of apps. Great solid construction & felt great in my hand but somewhat limited. Ray is right the touch screen on that phone is awesome. I did end up picking one up for my Mom because she mainly talks and does texting. She loves it.
I ended up with the HTC Touch Pro. It is a solid all around phone but the construction is crap. The battery cover is flimsy and the slide out keyboard has a very loose kind of feel. The side already has a chip in it after 2 months and I keep the damn thing in the case... Cheap plastic. Definitely not up to par for the price. As far as usability I do like having Winmo to play with.
The Touch Diamond has a much better feel and construction but no slide out keyboard. It is hard to believe they are from the same manufacturer.
My 2 cents...
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