GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Pacific Rack

milan · 02-14-2009, 11:40 AM

Mike,

I just went over the ticket and this is what I found:

1. The server is in service since March 2008 .
2. You are an UNMANAGED client.
3. You should always have backups of your content.

The fact that you are an unmanaged client alone should tell you that our guys went the long distance to get you back online, they cloned the failing hard drive so your data loss will be minimal if any and indeed you are back online.

As an unmanaged customer what they should have done is to tell you that a reinstall is needed and plug your bad drive as a secondary and let you copy whatever you could of it, but let?s punish them for thinking about a customer.

Hard Drives DO FAIL! It is a fact I don?t see where the confusion is.

What I fail to understand why you lashed out on the techs that tried to help you by calling them names and drunks or insult them??

From you:

?Received on Feb/13/2009 9:13:36PM i dont know what you mean by 12 hours, my math and your countries math must be
quite different, but can I get an update on this issue??

?Received on Feb/13/2009 9:41:41PM oh its friday, i guess getting drunk is more important
how about i chop 3-7 days off your paycheck, since thats what you are doing to me?

And WOW you still got a curtsies respond from Kate asking you to understand that we are doing MORE then we need in order to help!

And I especially like the this respond:

?#1, I am not your typical moron customer...

Let me give you my background

15 years Senior Network Unix Administrator..
25 years computer programming.

Owned and Operated 4 ISPS over the last 10 years.
Currently Have 137 servers worldwide with 9 different ISP's

You seriously should consider milking cows or something, Running an dedicated
hosting ISP you know nothing about

Close the account, deep fry the hard drive and its clone,
and thanks for serving me up complete crap hardware... that cant even handle
emails for one person

Now have fun getting drunk?

Seriously??

I?m sorry you didn?t enjoy the service.

Good luck to you.

02-14-2009, 11:40 AM
milan Confirmed User Join Date: May 2005 Location: Dee Dee Dee LAND! Posts: 800	Mike, I just went over the ticket and this is what I found: 1. The server is in service since March 2008 . 2. You are an UNMANAGED client. 3. You should always have backups of your content. The fact that you are an unmanaged client alone should tell you that our guys went the long distance to get you back online, they cloned the failing hard drive so your data loss will be minimal if any and indeed you are back online. As an unmanaged customer what they should have done is to tell you that a reinstall is needed and plug your bad drive as a secondary and let you copy whatever you could of it, but let?s punish them for thinking about a customer. Hard Drives DO FAIL! It is a fact I don?t see where the confusion is. What I fail to understand why you lashed out on the techs that tried to help you by calling them names and drunks or insult them?? From you: ?Received on Feb/13/2009 9:13:36PM i dont know what you mean by 12 hours, my math and your countries math must be quite different, but can I get an update on this issue?? ?Received on Feb/13/2009 9:41:41PM oh its friday, i guess getting drunk is more important how about i chop 3-7 days off your paycheck, since thats what you are doing to me? And WOW you still got a curtsies respond from Kate asking you to understand that we are doing MORE then we need in order to help! And I especially like the this respond: ?#1, I am not your typical moron customer... Let me give you my background 15 years Senior Network Unix Administrator.. 25 years computer programming. Owned and Operated 4 ISPS over the last 10 years. Currently Have 137 servers worldwide with 9 different ISP's You seriously should consider milking cows or something, Running an dedicated hosting ISP you know nothing about Close the account, deep fry the hard drive and its clone, and thanks for serving me up complete crap hardware... that cant even handle emails for one person Now have fun getting drunk? Seriously?? I?m sorry you didn?t enjoy the service. Good luck to you. __________________ QuadraNET - ICQ:2222 15312 - milan [nosp@m] QuadraNET.com 24/7 "REALLY ON-SITE" Support - Completely Premium Network Public & Private Network, Remote Reboot, Private VLANs 99.99% Guaranteed Network Uptime / BGP4 Multihomed 24/7 LIVE CHAT, Phone and Ticket Support 1-888-5-QUADRA