Originally Posted by mike-al

Now for what is probably the real truth, you see, I ran many ISP's over the past decade...
I know how cheap hosts run and how they do their support.... It's truly sad

You see, they didnt do shit... they were not going to do shit, they immediately figured and troubleshooted it was a failed hard drive without even wasting a bit of energy even to login and look at the server
They basically were just going to slap a new server in and let me configure it...case closed.. then they dont have to do any work....

They only figured I had no backup because they kept asking me if I had wanted them to do a fresh install with another server and reconfigure everything.. I didnt request this for my known reasons.. One, i wanted
to see how they reacted to this situation... 2ndly I was cancelling regardless because I just hated their service the past 2 years... It was cheap, slow, every now and then I always heard from my employee's
the server is down... more than any other place we host.. So I let them continue "cloning"

lol.... Enjoy them! Top Notch Company!!!