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Old 08-27-2009, 07:36 PM  
HandballJim
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Help - My wifes computer might have a virus

My wifes computer started bugging out the other night when she turned it on. It's a Fujitsu FMV Biblo laptop purchased in Japan so it has the Japanese keyboard and all Japanese type. Since I am no computer hardware wiz and she has trouble translating the computer terminology from Japanese to English I am unable to figure out what is wrong with it.

When she turnes it on, it comes up with a black screen like a DOS looking screen, some of the translation she said it was safe mode, windows networking, etc. and also has a countdown of numbers, then it goes to a screen that says Fujitsu, then windows xp comes up and her desktop with her icons, then after 30 seconds...the same process happens over again, and then again, and keeps going.

Not sure if it is a virus or a hardware problem or drivers.

Any help would be cool, the Japanese computer place gave her a phone quote of $250 which is expensive. Thanks guys.
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