Plsureking, I will put CCBills decline rates up against any processor. I run the fraud department and have for about 5 years now. While never taking an eye off of what is important with regard to bank rules, chargeback/refund rates, etc, we have consistently worked on decreasing our decline rates throughout my entire tenure in this department.
We have done a number of changes, after much testing, that decreased our clients decline rates, increasing throughput, while maintaining consistent chargeback rates. Without going into more detail, we work very hard to make sure our clients process all the sales they are able to.
Approvals create revenue for our clients as well as revenue for ourselves, while denials create costs for us.
If anyone wants to discuss this, which I will be more than happy to, I can be reached at 45471840 or
[email protected]
great thread title
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