Quote:
Originally Posted by Robbie
Mitch, every month I see two or three chargebacks from motherfuckers who join and then are on the site every damn day. Then at the end of the month they do a chargeback.
That shit pisses me the fuck off. I have a script that keeps a record of every user and their ip addresses. So I can prove that they are stealing when they do a chargeback (and of course never write me at support if they had a legit problem...which they didn't since they are on the site constantly)
Anyway, my question is this...is there ANYTHING I can do about that? Any way at all to reverse those chargebacks from these thieves?
|
Hi Robbie.
Of course this is out of our hands but can be handled between you and your merchant bank. We actually have a dispute template and instructions you can use to fight some of the chargebacks but you will not win most of them because you do not have a signed sales draft. If you want the template, please email sales at netbilling.com and ask. We are happy to help.
__________________
Mitch Farber
CEO - NETbilling, Inc.
Email / Phone: 888-357-8166 / 661-252-2456
Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!