Quote:
Originally Posted by Kellie
Ok just talked to someone, they took my name and number and said I'm guaranteed a room, they just will call me back to get my info when they're not so busy. Beh, hope they really do and I didn't just get screwed by doing that.
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I experienced the same.
They changed the procedure so sales takes name, number of rooms, arrival, departure and your phonenumber, then they will call you back when they got some man power to actually process the reservation in their system.