Quote:
Originally Posted by will76
While I agree with your original post doesn't your auctions contradict what you are saying by having prechecked cross sales on your join page. If you need to "understand you customer's wants and needs" etc etc etc. and knowing that 70% (I would bet it's more like 95%+) don't want cross sales then why you try to slip that extra charge in on those "poor bastards" who didn't see the fine print and didn't want the extra charges.
While I would have 1 cross sale on my site. I will at least call a spade a spade and not try to BS that the surfer doesn't mind, or that he wants it. A cross sale is a way to try to slip in more charges. If you really believed that surfers want it, then DON'T PRECHECK the cross sale box and then run some stats and see how many actually check it. I bet you less than 5% will check the box for a cross sale, proof that they don't want it.
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I think you are confusing things I've said in the past and what I've posted in this thread. What I'm saying in this thread is you have to understand and think like your customer. Once you do that you can then make better business decisions as to how to properly manage your projects. You can't give your surfers everything they want. They'd want the best quality, most content, fastest speed, no ads, and no cost.
Am I missing something? You seem hell bent on starting an argument over cross sales with me. How is that relevant to what I've said in this thread?