Quote:
Originally Posted by Shap
I think you are confusing things I've said in the past and what I've posted in this thread. What I'm saying in this thread is you have to understand and think like your customer. Once you do that you can then make better business decisions as to how to properly manage your projects. You can't give your surfers everything they want. They'd want the best quality, most content, fastest speed, no ads, and no cost.
Am I missing something? You seem hell bent on starting an argument over cross sales with me. How is that relevant to what I've said in this thread?
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Not sure why you trying to make this into something bigger than what it really is. Your original post said "
Quote:
Originally Posted by Shap
One of my biggest challenges has been teaching our staff to identify with the surfer and understand the surfer's habits, wants, needs, triggers etc....
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I asked " does a surfer want cross sales".
You said no.
/end of conversation. No confusion, the contradiction is clear.