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Old 09-24-2010, 02:32 PM  
USA
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Join Date: Feb 2005
Location: Europe
Posts: 2,086
Quote:
Originally Posted by TylerBang View Post
Just sounds like someone was trying to help you, but she was incompetent in this case.

Maybe all along she thought you were meaning your wallet.

I can see no reason why she would lie or string you along with regards to your VV funds being wired. She could save alot of time and frustration by repeating the epassporte standard statement about those funds not being available.

Seems like a mistake, not a game.
I understand you. I believe in this too. but is big BUT!
I ask: "Pearl, I don't have funds on wallet, can I get my money from my Visa Virtual?"
She answer me "Yes, if you have money"
I ask again: "Are you sure, I don't have money on wallet, only on VV".
Pearl: "I understand you, we send some wires this week, fill this form"

Now, I checking my ePassporte Messages:

Message from:
Sep 17, 2010 2:39 AM PDT
A few very import points:

For information regarding your Account, it is imperative that you contact us via the Message Center or call our Account Holder Services line (310.301.2001).

PLEASE DO NOT contact ePassporte N.V. in Curacao, Mr. Elias, United Bank or St. Kitts Bank. Messages sent to the above may not be answered. All operational issues are handled by the ePassporte team via the Message Center or Call Center ONLY. Please also avoid posting your username on forums as this could pose a security risk to your Account.

New message:
St Kitts Bank is responsible for all funds on Visa Cards.

How it sounds?
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