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They haven't answered my emails or answered phones in weeks...
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I talked to Carmen on wednesday.
At first she pretended it wasn't her on the phone, but I recognized her voice.
She said, and I paraphrase here "We are still waiting on hold backs from the bank. What happened is some of our customers were up to no good, and this caused the bank to hold our deposits. They can't hold them forever, they will eventually be released, but we don't know when. Everything is fine though, we are processing as normal."
Either she was making stuff up or .. More likely, she was snowed by her bosses to some extent. Somebody should have realized people were making promises that nobody intended to keep. Somebody at the top should be responsible.
Daymon