Quote:
Originally posted by Kimmykim
She also failed to note the beginning of Chris' sentence...
"This means we have no protection under the Verified by Visa program, including the original sale, if the card number is to convert or has the possibility of being a recurring transaction."
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...the operative words being... "including the original sale"...
I don't much think that anyone expected we'd be able to stop cb's on recurring with VBV but frankly there should be no chargeback allowable on the original sale. Which would cut out a tremendous portion of chargebacks made through friendly fraud.
Interesting, I wonder what satellite company you use. DirectTV auto charges my cc, when I go to my online login the balance is always 0, the charge always comes through, and they never send me bills in the mail.
AOL charges me each month, they don't send me a bill or a statement and yet that money is gone.
If you set up on EPayments with B of A, they pay the bills for you, you don't see them unless you log in and check them, but the money is removed from your account when the bills come in.
I must live in a different country than nevermind ;)
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I was just about to post the same thing, then I remembered that I was not going to answer "nevermind" until she come out of the shadows.
Recurring billing is not the problem. The buyer's remorse is the problem, which is the ONLY chargeback reason codes that VbV offers protection on, for the merchant.