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Korea1818 · 10-04-2011, 11:55 AM

Okay, I have a dedicated server and it is having a huge problem with CCBill.

The jist is, everytime I make a sale, their account is not created and thus CCBill Support has to add them manually each time.

I whitelisted CCBill's IPs and so on but still problems.

Server admin wanted a traceroute from CCBill to see what the problem might be, but CCBill says they can't provide it. Instead, they asked me to check the log files, so I provided them but now the response is:

"Do you know if communication between your server and ours is being manipulated in any way or if the CGI on your server needs to run with special file permissions or ownerships?"

I am not that big of an expert in CentOS so can anyone give me a basic breakdown on how to check this type of thing?

10-04-2011, 11:55 AM
Korea1818 Registered User Industry Role: Join Date: Aug 2011 Posts: 32	Any CentOS experts? Okay, I have a dedicated server and it is having a huge problem with CCBill. The jist is, everytime I make a sale, their account is not created and thus CCBill Support has to add them manually each time. I whitelisted CCBill's IPs and so on but still problems. Server admin wanted a traceroute from CCBill to see what the problem might be, but CCBill says they can't provide it. Instead, they asked me to check the log files, so I provided them but now the response is: "Do you know if communication between your server and ours is being manipulated in any way or if the CGI on your server needs to run with special file permissions or ownerships?" I am not that big of an expert in CentOS so can anyone give me a basic breakdown on how to check this type of thing? Last edited by Korea1818; 10-04-2011 at 11:57 AM..