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k0nr4d · 04-22-2012, 12:56 AM

Phone support is inefficient... on a ticket system/emails/icq you can address multiple peopel at once. Over phone, you can only handle one at a time. Phone should be available but used only for *real* emergencies.

04-22-2012, 12:56 AM
k0nr4d Confirmed User Industry Role: Join Date: Aug 2006 Location: Poland Posts: 9,228	Phone support is inefficient... on a ticket system/emails/icq you can address multiple peopel at once. Over phone, you can only handle one at a time. Phone should be available but used only for real emergencies. __________________ Mechanical Bunny Media Mechbunny Tube Script \| Mechbunny Webcam Aggregator Script \| Custom Web Development