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Originally Posted by - Jesus Christ -
Not necessarily true. I recently had to drop a server with burst.net becasue there was a hardware issue causing my network connectivity to simply drop with no explanation. They kept insisting it wasn't hardware so I left. Exact same setup runs fine elsewhere.
At the VERY LEAST if you are paying for managed service the provider should be able to explain why a server is hanging.
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It's funny, I have had this issue with many hosting companies. They never seem to want to admit there is a hardware fault. Even if you have 30 servers with the same OS, and setup, and one is having an issue after multiple OS installs... Now I typically just tell them I want to upgrade to a bit faster server, which normally only costs a few dollars a month and it solves the problem. Better than going back and forth forever on the issue.