Quote:
Originally Posted by Barefootsies
Typically if you are paying for managed hosting, you would not be provided root access. After all, that is what you are paying them for. If you have unmanaged servers, then you typically are doing things yourself, or hiring a third party, hence get root access.

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I have managed servers with and without root. It depends on the hosting company in question. Just because they manage it doesn't mean I shouldn't be able to see what's going on at every level of the server.
Today I probably would not order any kind of managed hosting without root access.