Quote:
Originally Posted by djroof
Look under my sig for my ICQ
|
Thanks! Sorry, the banner caught my eye and I missed it. Adding you now.
In regards to e-mail notification, I'd just like to point out that the accounts are only disabled in extreme cases where an account is completely inactive for a very extended period of time.
Additionally, Payoneer has millions of account holders, and inactive accounts can number in the tens of thousands, so e-mail notifications generally cause more harm than good. We do list the error code once you try to log in, and we offer support via telephone, e-mail, live chat, twitter, facebook, and the Payoneer community forum (not to mention GFY
).
As I mentioned before, the payment methods already linked to the account are kept active, and once a new payment is received our system notifies us and the account is re-enabled (at no cost).
I understand your feedback regarding adding additional partners to a disabled account, and I will personally follow up and attempt to resolve that issue for the future.