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This is more to find out if the shared servers there have problems quite often.
To answer your questions...
I have been able to repair the databases myself with each crash. My ticket to them is to have them investigate why this keeps happening. There are 3 databases running, 2 for wordpress 1 for a something else. All of the issues were with the wordpress databases.
No, the ticket wasn't marked high priority. Thanks for that thought, I have changed this. It was a little over a hr, maybe a hr and 10 minutes. Close enough.
A promo for Nat Net would include a link to them. That's 1st day shit son.
In my mind, of course they are. As far as what others feel... eh
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