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I have been fighting them tooth and nail, for about 2 months now, after 4 years of just taking it and moving on. So far it is a complete waste of time unless you consider it worth while to make your bank do some work in exchange for their 25 dollar CB fine.
The first reversal denial I got back stated that I had no proof any service had been rendered, even though I had positive AVS, CVV2 match and user logs showing the customer logging in from the same IP he purchased from and entering chat rooms with live models.
I called the chargeback department and asked them about it and they said that without a physical signature of some kind there was no way I would ever be able to prove my case. I don't know how a website is supposed to be able to provide this, I guess we are just fucked.
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