Quote:
Originally Posted by NetHorse
Hey man, I'm not saying you shouldn't be upset.
I process with Zombaio, my payments were late as-well, (but I did get paid).
Fortunately, I switched 95% of my business to mainstream over a year ago now.  Otherwise, yes, I would be spurting out, fuck you, pay me!
The bottom-line, shit happens. If this is unacceptable to you, then take your business elsewhere. While I believe this hiccup shouldn't have occurred, it's not enough for me to take move away from Zombaio.
Will that be a bad judgement call on my part? That has yet to be known.  |
Well, it's not as easy as simply getting up and walking away. I mean, sure, we could do so... but to do so would mean to lose more money by way of recurring members. Our retention ratio with them is 1:1 (126%) - not sure how 1:1 works out to be 126% but that's what their admin panel shows - so to simply walk away would mean to end all of those subscriptions. As it is right now, we process very few new sales with them a month due to the constant issue of not being paid on time.
I mean, most of the time the checks come in on time, but when the core of your business revolves around handling people' money then being late 10 or more out of 52 weeks a year is simply unacceptable.