Quote:
Originally Posted by XSV
This doesn't sound right. I don't see any tickets to us using the address you listed. I do see one from 3 days ago that seems to match this, it was answered in 21 minutes and we asked a question about the requirements for the consolidation you wanted to do, there hasn't been a reply back. That ticket used a Gmail account, try checking your spam folder in Gmail. You can also view tickets directly by logging in at https://support.amerinoc.com using the email account the ticket was opened up with. |
I stand corrected! My initial question WAS answered within 21 minutes. I did not receive the response due to an over-zealous spam filter. My apologies for the mistake. And thank you for the follow-up, XSV. I will be in touch shortly.