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Thanks for all of the replies folks.
I did not take mobile devices into account. I have a picture in my mind of a customer sitting at his computer, but I realize the world has changed and lots of customers are using smart phones and such.
How about this: have the user name and password randomly generated and only available through email. That would force the thief to use an actual email address in order to log in.
Would it be feasible to track someone down via their email address?
I realize that there are some thieves who will be able to work around anything we try to do, but unless they are making tons of money, would it be worth their while?
I just wish that the credit card industry and billers would take a more proactive role in fighting against theft and abuse, rather than just writing it off as a loss on their income taxes. If the general public knew that efforts were at least being attempted, they might think twice.
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