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It's been like that for a few months between CCBill and YM. One of my clients have had numerous issues with them, not getting any help at all even after contacting them a few times. Alway being told that they were doing something wrong when in fact, it was the plugin itself that was the problem.
I had to fix the YM plugin for them. It is now working fine. But no help at all from the YM support team.
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