Quote:
Originally Posted by kacy
We have many clients using StrongBox. Curious as to what the issue could be...
Have you tried to contact StrongBox? They may be able to provide some assistance.
They are very helpful and easy to work with.
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Yes, I am in touch with Strongbox. They have been unable to provide any meaningful assistance. Frankly, I am surprised to hear anyone describe them as "helpful and easy to work with." While that was the case some years ago, it is no longer my experience-- I find their customer service is quite spotty, downright awful at times. I am willing to put up with that, however, because the Strongbox system is so good.