Originally Posted by RuthB

Hi Eddy,

I'm sorry you're having difficulties using your card in your local area.

Can you please send me an email with the specific details of exactly where your Paxum card has been rejected (type/operator/location of the ATM), along with your Paxum account email (username), and any associated notices or other relevant information?

I don't know whether we will have chips in cards, but I will certainly ask for it to be looked into. Providing us with the specific details of your experience will enable us to investigate the situation with the bank.

Thanks for bringing this to our attention! I look forward to hearing from you.

Ruth
[email protected]