Customer service complaints being met with radio silence? Take a cue from a disgruntled but enterprising flier who aired his grievances to the world by buying a promoted tweet to get the airline?s attention.
When complaints about his father?s lost luggage from a British Airways flight went unanswered, Twitter user and businessman Hasan Syed took the entrepreneurial route and decided to buy a promoted tweet that would be blasted in New York and U.K. markets, reported Mashable.com.
Instead of ads for new sneakers or the latest smartphone, Twitter users were bombarded with the unusual message, ?Don?t fly @BritishAirways. Their customer service is horrendous? on Monday.
http://www.ctvnews.ca/sci-tech/man-p...gage-1.1440654