Quote:
Originally Posted by beaner
Chargeback issues are NEVER regarding the content. If someone paid 20 bucks, 30 bucks, and was disappointed they just cancel real fast.
Chargebacks are ALWAYS those that forget to cancel and see charges months later and call their bank or card institution.
And when I say Never and Always... that is about 99% of the time.
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Hey, welcome back beaner.
And yeah, I've gotta respectfully disagree with the "ALWAYS" part, even with the 99% qualifier. Some types of people do indeed use chargebacks as their primary option when they're really unhappy with a service. I've done paysite customer service in some capacity or another for over a decade, so my opinion comes from some experience but it is just an opinion. Agreed that what you describe is the majority though.
I only posted that because for some - not all - sites in that network, when I saw the members area I immediately thought "This is something people might actually chargeback for" - between the virus warning and both quality & quantity. That was a year or two ago, so maybe things have improved. But yeah, just my opinion and I'll leave it at that.