Contact Center Services: Billing, Escalation, Refund and Anything That You Need
Our contact center agents use the following communication methods to entertain your members/subscribers/users/prospect users:
1. Voice
2. Email
3. Live Chat/ Instant Messaging
Aside from the usual FAQ info that our agents can deliver to your members, our agents also specialize in the following services:
1. Billing Concerns
2. Refund Processing
3. Escalation Management
Our Global Refund Payments program covers the following:
1. Cheque issuance
2. Electronic payment
3. Bank wire transfer
4. PayPal transfer
5. Credit card chargeback
We have other solutions that complement your customer support needs.
What else do you need? We will create the right solution for you. We customise our solutions to match the needs of your campaign.
We are an Australian web and mobile company that offers a wide range of customer support, end user handling and web development solutions.
Let?s talk now.
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What we can do for you:
1. End User Handling via SMS, Email, IM- we have a pool of talented people to interact and handle your end users using our platform (or yours)
2. Messaging Platform that you can install on your website for end user interaction and customer support
3. Global Contact Center services: Voice, IM, Email, Refund, Escalation
4. Website Design, Development and Revamp Essentials
5. Content Moderation: Photo, Blog, Contest
6. Web Content Production: Text, Photos, Videos
Just ask me.
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