Quote:
Originally posted by CSM-101
Just spoke to Charles,
We had some issues with our transport providers and it was all on there end, we had resolved the situation as quickly as possible, rerouted traffic and everthing is coming back up as we speak...if your still currently down, holler to us on ICQ or call the NOC and your machines will be brought back up in the order the calls/messages are recieved.
Hope this helps.
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Listen I'm in general a very happy Candid customer but I have to
say that your support sucks donkey balls and you guys know it.
Holler ICQ support? Have you actually tried that yourself once?
Hardly you will get any response within half an hour.
Sending Support tickets? Yeah right.....I don't even waste time
anymore on sending them. Then 1 last thing.....the notifications
you always give on message boards whenever there is a problem.
Take my free advice....if you don't want to tell the real problem
it's better to don't post anything. The complete bullshit and utter
lies you guy post......like this one you just posted isn't going to
fool anyone with half a brain. Seriously it's always:
1: powercuts......(Iraq seem to have less)
2: problems on transit providers/peering partners
3: exploded routers.
Come on guys statements like this are an insult to webmasters
who you obviously think are stupid enough to buy this crap.
Any provider has it's problems and that's ok, like I said before
I'm a really happy customer and your network DOES rock when
it works. But whenever there are problems nobody seems home
and we hear really funny but untrue reasons of what's going on.
You guys know it, it's not the first time someone is telling you this.
So cut the bullshit, be frank or shutup and get some extra people
on tech support coz we all know you could need a few.
DynaMite
