Quote:
Originally Posted by Shap
Great question. I've never been privileged to that information. I think it's safe to say people that buy online now are far more educated on their rights to a refund or chargeback than they were 5 or 10 years ago.
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I'm not talking about the customer, I'm talking about the merchant.
And I know you are interested in billing so hence my question... why the sudden increase in chargebacks?