Just incase any of you were wondering why shit has been up and down all day depending where you are located at.
Level3 suffering major outages; effects are felt worldwide
Just in from parent ticket: *Event Conclusion Summary*
Start: August 27, 2015 13:20 GMT
Stop: August 28, 2015 00:00 GMT
Root Cause: A protocol issue impacted IP services in multiple markets.
Fix Action: Adjustments were made to clear the errors.
Summary:
The IP NOC began investigating the root cause with Tier III Technical Support. It was reported that the issue was causing packet loss for customers. Operations Engineering teams were engaged, and Field Services were dispatched to a site in Chicago, IL to assist with investigations. Troubleshooting identified a protocol issue, and Operations Engineering worked with Tier III Technical Support to perform adjustments on the links. It was confirmed that the errors cleared. The traffic load was also lowered on cards in Chicago to alleviate any further issues.