Quote:
Originally Posted by Rob
They continue to post extravagant photos online while maintaining they're "broke right now", and can't pay the invoice. The invoices are only $1,500 - $2,000, which isn't going to kill me. But it bothers me when I ask for an update a week after sending the invoice, and they tell me, "Oh, I can't pay that right now, I'm hurting until I get some more money in." -- then you see photos of them on expensive vacations, bragging about how much they spent at the casino last night, and picking up the tab for 20 people at Texas de Brazil (that's over a $grand right there). 
I have full control over their sites (domain, hosting, payment gateways, everything). Should I be a dick and shut off services until payment is received? That's a real fucked up thing to do, and they're not too delinquent on payment - yet. It could have a lot of negative blow back. I get almost all my clients from word of mouth, and I don't want to be the guy known for shutting down an entire business for missing one payment. But I have bills to pay and kids to spoil.
How do you get people to pay your invoices on time? Any trade secrets I'm missing out on? |
I go crazy with that and i have one client that drives me insane with this. She would be in the shitter without me (she has been with 6 years now) and tempted as I am I have never shut her off. I have been 90 days past due at one point for more than 10K and it was killing me as I didn't do other things on order to make that money with her.
Killer is I have full access to all her back ends and know her sales and profit. I know when she is making big bucks and what her bills are and she has no excuse.