Quote:
Originally Posted by Jigster715
Level3 outage? Current problems and outages | Down Detector
Maybe a techie here can explain how this ^^^^ is Amerinoc's fault. I'd rather have them working on the issue than answering trolls. With such an emergency going on they should have someone from billing to float news on Twitter. Big customer relations mistake for them.
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Thanks for the troll-calling. I'd rather call myself a concerned business man with losing sales and reputation.
If it is a power outage, they have plenty time to create a well-formulated, well-written and detailed message about what is going on, how to solve it, what they are doing, what causes similar situations and what not. Maybe even an apology. I did not see any of that either.
If a server crashed, then that surely would cost more time to fix, such as retrieving data from backup images. A power outage, to me, seems like a loss of energy, power so to speak. Nothing to do then other than lean back and hope for the best and a fast return of enrgy supplies.
And, moving servers is a pain in the ass for sure, but believe me, even with 100+ websites and different scripts, it takes less than 14 hours of downtime.