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Hi Charlie g,
It depends what's wrong. If you are comfortable opening it up, here's some possible solutions.
- If your drive spins up and your computer sees it but you can't recover your files, look around for some software that can fix the issue for you. Your partition or other info may just be damaged and if so, it can almost always be fixed with the right software.
- If you are on a Mac, Go to Applications / Utilities / and run the Disk Utility program. It works really well and has saved a couple of external hard drive data from total loss for me in the past.
- Listen to your drive. Is it turning? If not, it could be the power supply. Alot of external drives use the shittest power supplies. Check the ratings and see if you can find a replacement. If you are handing with a voltmeter, see if you can test that the power supply is working properly.
- It could be something simple like a loose connection. External HDD's are just a standard hard disk with a controller / interface. It may connect via ribbon cable that may have come loose or is just not on properly. Also, check the power cable to the hard drive.
- Try replacing your USB cable.
Good luck!
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