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Old 01-04-2018, 12:51 AM  
AFSC
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Join Date: Sep 2006
Location: Studio City, CA
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Nothing like a little childlike drama. It's always good when someone gives their side of the story and omits 90% of the truth.

Lets get the facts straight.

Kash was contacted on 12/30 and notified that his cart had a lot of content in it, along with some expired packages from earlier in 2017. We notified him that on 1/1/18 we were going to purge all the carts of expired packages and content, as we do every year. So we notified him as a courtesy to see if he wanted to checkout and pay for his cart (at a 75% discount), otherwise it would be purged.

Kash replied same day that he wanted to make a deal for the content, but before he could make any deal he needed to get a copy of his license for past orders so could we give him more time with his cart.

We replied that we had sent him the license almost 2 weeks prior.

He then replied with ""Stop fucking with me. YOU ARE LYING YOU LYING. Why would I ask you for a fuckin license twice? Are you mad? Now I know why everyone hesitates to work with a piece of shit like you.""

We replied to Kash with the read receipt from 12/20 showing the email and attached license was emailed and read on 12/20 and we also supplied a copy of that email and attached license.

Kash's reply to that was mere silence.

Kash, your account was banned because of the language you used towards our rep in your email. We have the right to ban accounts for matters such as that.

If we are such a bad company, why would you be buying from us consistently since 2012, 19 orders? You love our content and our prices and our download system is great and fast. We love our customers, especially a 19 time repeat customer, but under no circumstances will we accept that kind of abuse, regardless of a sale.

Also, as for downloads, we made sure before banning you that all of your prior orders had shown as 100% completely downloaded by you to your IP address.

You were banned because your email was abusive.
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