Originally Posted by RuthB

I'm sorry you felt you needed to bring this to GFY. I have been working with you to resolve this, and I currently have a query into accounting to fix the problem that was caused from updating your bank address, and it should be resolved shortly.

Unfortunately when I asked you to update your address in the bank account details, I had meant your own address and not the bank's address, and that is what caused the problem. I've asked accounting to fix it so that you don't have to deal with it again. I'm awaiting a response and I'll reply via email when I have one.

Thanks