Hi all,
ePayments blocked my wallet with 48,000$ when I tried to changed the phone number.
They requested me selfie with passport. I sent already 8 (they requested new and new...).
Now support stopped to answer me.
I contacted their Business Development Director, she told me that she will investigate and stopped to answer too.
9th January I got auto-reply from them:
##- Please type your reply above this line -## Hello,we have closed your request No. 650667 "Re: Phone number". If you still have a problem and need our help, please send us a new message to [email protected] Best regards,
ePayments Support Team
[email protected]
ePayments Systems Limited
91 Wimpole Street, London W1G 0EF, United Kingdom
ePayments Systems Limited is authorised by the United Kingdom Financial Conduct Authority under the Electronic Money Regulations 2011 to issue electronic money. Registration number 900172.
No access to wallet, no money. But question is closed.