Quote:
Originally Posted by sarettah
Dude, learn some customer support etiquette. It is not your customer's responsibility to debug your support system for you. They also do not want to hear excuses blaming the API.
The only proper response to POD and AK is:
I am sorry you are having issues. Please give me your email and I will make sure that you have the latest updates and will make sure you are set up for automatic updates in the future.
just imho, of course.
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Take a look at some of his old sales threads, it's always been this way with him. Just looking through my emails now and I requested an upgrade on 8/9/18, 8/26/18, and then finally on 9/14/18, after which I just gave up...
*Edit* I just now received the upgrade, so obviously it was never going to my spam folder...