Quote:
Originally Posted by JesseQuinn
you're exactly correct, there are three parties involved in letting through a transaction. your own barricade, the processor and the client bank
as someone with no middle processor I honestly for April saw no meaningful increase in declines. just lower sales over Easter. 3 1/2 days, that was it. and no spike in declines, just lower sales. Jesus died to prevent people from getting paid for porn.
all I'm offering here is my own personal anecdotal experience of April, am not in any way discounting your own experience or the validity of your issue
for real you need to speak to Epoch and ccbill about this if the issue persists. if you can't you need a new processor who will listen to your feedback and offer solutions if any, or at least explain why they are cracking down even if it is a 'for your ears/eyes only/off the record' type of message
I hope that makes sense. props to you for staying on top of a noticeable change for you. for me it was just Easter, before and after that was normal and has been through May thus far.
if I were you I would make the processors my first step in trying to fix this. for example getting them to whyte-list your recurring subs
getting angry won't get you paid. focus on solutions. breathe deep, contact your partners at ccb and E and work towards solving it
again, sincere good luck
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Thanks Jesse! The real issue isn't an odd off day or three, it's the slight clamping down overall. It's subtle but it's there. And it makes really off days like the ones you described more possible.
This increase in scrub may get worse as we get closer to the new regulations going into effect later this year. April-May is always the worst time of year anyway (Easter, taxes, sporting events, Spring Break) so it will be interesting (frustrating?) seeing how the rest of the year unfolds.