Originally Posted by RuthB

We sincerely apologize for the delay regarding the Unionpay card activation.

As mentioned before we have been integrating and testing the Unionpay API after they made changes to it, and based on the latest report from the techs everything should be resolved by the end of this week.

If you already received a Unionpay card please bear with us and you should be able to activate and use it by the end of this week.

Please note, the Unionpay API change also affected the ability to update card status inside Paxum accounts, so it's entirely possible that your card may have already shipped but still shows the printing status.

I'll post another update once I've been given confirmation that everything is completed and live.


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With regards to the Trucash issued cards, our legal department is involved in the matter and we are in negotiation with WFCU to try to resolve the situation in the best possible way for affected Paxum clients. Clients are more than welcome to follow the instructions provided by WFCU to return the card, or they can choose to wait to see what our legal department can arrange. We hope to have an update on this very soon.