Quote:
Originally Posted by RuthB
Yes, you're regularly saying negative things about Paxum, in some ways it almost seems like you have an agenda of some kind.
You constantly reference no EFTs, however we support EFT to many countries.
USD wires ARE going out without any delays. The increased due diligence was only temporary and all outgoing USD wires (to supported countries) are going fine with no delays.
EUR wires are processing and delivering quickly.
We also support over 20 currencies for Wire Withdrawal.
Withdrawal to external Mastercard is working.
Paxum Mastercards (in Europe) are working fine, and we are working on the Unionpay card issue. Unfortunately our card issuer lost their USD correspondent and if we're unable to fund the card issuer account then a consequence is that cards are unable to be funded. We are making a new arrangement with Unionpay and this issue will be resolved.
Individual circumstances posted on this forum do not signify a system-wide situation. Please remember that each customer has their own unique situation which you have absolutely no information about, and can only speculate. Speculation serves no purpose when you have zero facts.
We've been around for quite some time and we're not going anywhere
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-You DO NOT support EFT's in North America...which is exactly what I stated.
-I DO have an agenda. I see people (including myself) learning of problems with Paxum only after the problem hits, and not from any communication from your company. The communication for the past several months has been nonexistent. I have yet to receive a single notice through my account of any of the issues that have plagued US and Canada accounts.
-The cards. This speaks for itself.
At the end of the day, if any mainstream bank had even one of the issues that have plagued your company, there would be headline news and investigations galore. So, yes, my agenda is that this has been a complete failure and your customers deserve better.