Quote:
Originally Posted by Speigelau
Wireless companies have all gone away from contracts and 95% of the hosting biz has, its a dinosaur model that really is only meant to protect one party. To imply that no real business gets done without one is just simply false and wreaks of a snake oil salesman.
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Did I..
1) make them sign the NN contract?
2) did I not tell them they had an auto renewal policy, and provided them with the date?
3) If you believe contracts are made to protect only one party. I suggest you have an attorney read over anything you sign.
Again beating me up for doing my Job?
Quote:
Originally Posted by DarkJedi
NatNet have always been cunts. Experince with them was a nighmare.
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Don't know what grievances you had with NN, but if I can help out in any way. My email and Skype are in my sig.
Quote:
Originally Posted by k0nr4d
I personally feel that auto-renewing contracts are shady as fuck. Satelite tv does it, mobile phone networks do it, and it's shady as fuck. A contract is one thing - it's there to maintain standards etc as you said, but an auto-renewing contract that renews for 2 years if not cancelled 30 days before the end of the contract serves absolutely no purpose but to lock a customer in at (most likely) a cost that is higher then the service is worth since now the hardware is at least x years old and bandwidth prices are constantly going down using the hope that they forget about the auto renewal. I would understand if after the initial term it moves to a monthly auto-renewing contract (ie 30 days notice) but 2 years is an absurd term.
Places like Mojo and M3 are able to retain customers for years without resorting to contracts like that. This isn't a $20 cell phone contract, it's something someone runs their business off of and if they are unhappy with your support or service then it's unfair to lock them in for 2 years.
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I'm not talking about those companies and how they retain their business, I'm not in their shoes nor never have been a customer of theirs, but again what if one them just up and announces "We sold" Something to think about no?
Instead of resorting to name calling, or just being stubborn. I literally laid out what you had to do with out saying it in so many words above.
But for the sake of transparency.....
If you have time left in your contract (and if you don't know what that looks like) feel free to contact me. I will let you know exactly what those dates are and what you need to do. If you are trying to write down cost, I can't simply do that (if there is time left on the contract), someone above me approves that, and it would best to take it up with them... (you can email me or Skype me for that info) What I can do is try my best to get your environment to the most upto date tech out on the market today, but I cannot change the contract total... with out someone above me approving it.
Quote:
Originally Posted by trevesty
All I learned from this thread is to never, ever consider doing business with TSS after Omar chimed in.
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Really? What did I hide? What have I kept secret or misinformative? Please tell me.. If I were trying to hide something. Where is that at? I just laid out what you OR any customer needs to do. Am I wrong?