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Old 11-05-2020, 06:08 PM  
CB Kitt
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Join Date: Nov 2019
Posts: 7
Quote:
Originally Posted by Speigelau View Post
Using Bill's stats tool it shows a recorded sale last night for a $64 commission around midnight by a frequent spender who usually buys at this time. The sale also shows in the CSV transaction log file. However, in CB's online stats, the sale doesn't show. This is the first time I've had a discrepancy like this, any idea what happened here? I contacted CB support, will see what they say.
Thank you for bringing this to our attention. We investigated this matter and confirmed that in fact there was a programming error that affected less than .01% of some affiliate payments. We have fixed the bug and we are in the process of crediting the affected affiliate accounts and are reaching out to them regarding this matter.
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