Originally Posted by SirDaniel

I don't know actually who to contact from your Paxum team.
But chats and tickets don't resolve my issue.

I requested 2 withdrawals to a local bank two weeks ago ($1000 USD in total).
Money doesn't arrive still (usually arrival took 15 minutes).
Support members only tell me "wait, we review, we investigate".
How long to wait WTF?
You can at least return funds back to my account so I can use another withdrawal method.

TWO WEEKS.