Quote:
Originally Posted by newB
Net result: Customer ended up with an extra $100 and I ended up $100 in the hole.
"Nothing we can do" is what they kept telling me.
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If you have previously refunded the customer, the merchant can dispute the chargeback based on that. The merchant will still pay the fine, but at least the CB is off the record.
Double refund chargebacks happen all the time, members are assholes. It's very common to have members that cost you hundreds of dollars.