Quote:
Originally Posted by drexl
It's not clear what you mean, do you have any specifics?
I have moved all my payouts to Paxum because all my sponsors use them, the fee is low, the fee is flat, the reporting is good and support is fast.
Also, when I was being paid by wire I couldn't match money earned with money received because of some opaque third party processor fees & exchange rates.
Now going the extra step : sponsor -> paxum -> bank is cheaper and transparent in terms of fees and xr.
On the negative side I have noticed that the sender name has been recently changed from company name to "trading as". Although most companies don't have a t/a it is a problem for those who do because the t/a doesn't make sense and that has updated all historical data which is weird when it comes to financial data that should be immutable.
I still think they are worth it and I don;t know of any alternative that fit the bill so to speak.
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Quote:
Originally Posted by Denny
Join Date: Oct 2023
What's your issue?
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Quote:
Originally Posted by rowan
Paxum seems... fragile. It mostly works, but sometimes there's these weird little glitches, and sometimes it just doesn't work at all.
My account was blocked because an AI system got confused by holograms on my licence. Support claimed a manual review confirmed it was not a suitable ID. It wasn't until Ruth stepped in that there was another review done, and they accepted it.
We should not have to rely on a couple of "super staff" to override what support does.
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Quote:
Originally Posted by King Mark
I still remember when they were a pill company.
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First - they cancelled my card, without specific reason, now they want me to re-submit the documents, like I'm trying to open account from scratch. Second - Support is unresponsive, Ruth and Chris too.
Only what was I doing, was always withdrawing from ATM with a card. Also, once a while, I was sending to other Paxum account holder. I tried Wire transferring from Paxum account to my bank account once or twice and it was really a pain in ass.
Anyway, thank you guys for trying to help. I know Paxum was probably the best solution before, but now I don't know what to think anymore.