We did recently have a change in banking partner, and as a result some EFT withdrawals (in particular, EUR EFT) have been experiencing delays. We sincerely apologize for any inconvenience.
We do have other withdrawal methods available such as withdrawal to external card, and crypto withdrawal, and of course the Prepaid card (where available). All these options are operating quickly and efficiently.
If you're encountering any issues or delays with your withdrawals, our customer support team is ready to assist you with your query, please reach out to them directly so they can look into your specific situation.
