Originally Posted by alexistexasass

Hello

I was with 2 big names in this forum and they both are good but have this little problem where my site goes down and I ask for reasons in support and they answer the ticket 2 hours later when my site is up again and they say we don't see any problem and your site is up for us.

Is there anyone with faster support for a big site with dedi servers?

The only big one of this forum i havnt used is Mojohost and their site dsnt mention anything about how fast they answer tickets.
I sent them a mail few month ago and it took 2 days to answer so i just didnt go with them. I feel like they might be faster in tickets but i'm not sure.

P.s.: I know nothing about server tech stuff so I always go with managed ones.