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they charged me after i cancelled my first raq (i moved up to a whitebox) and they refunded me. actually refunded me 2x the amount i was expecting. heh.
i have two boxes with them now and i'm happy. they do state clearly no refunds.. but if you aren't getting anything usable that is bullshit.
to get my refund i had to jump through a couple hoops too. they're very strict on that, i had to email them proof i cancelled and all this other shit.. and even then i wasn't cancelled but i did have a cancellation # that time. so it got taken care of.
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