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i'm not disagreeing with you but i'm sure somewhere in their 10 pages of terms of service it says they're not responsible for downtime for hardware failures, acts of god, abuse, yadda yadda yadda yadda.. all that shit to cover their ass.
we live in a world today of 30 page agreements basically telling you "we aren't liable to deliver you shit, but we will charge you.."
it sucks and it's pathetic but it's business now, and since people sue for any reason, everyone is covering their own asses.
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